Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Last updated: January 1, 2024
Privacy at a Glance
We Don't Sell Your Data
Your personal information is never sold to third parties.
Secure by Design
Industry-standard encryption protects your data.
You're in Control
Manage your privacy settings and data at any time.
1. Introduction
Cars.na ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using Cars.na, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Account credentials (username, password)
- Vehicle information when listing or inquiring about cars
- Payment information for premium services
- Communication preferences and marketing consents
2.2 Automatically Collected Information
When you use our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Location data (with your permission)
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie settings through your browser preferences.
3. How We Use Your Information
We use the information we collect for the following purposes:
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Your Consent
When you provide explicit consent for us to share your information with third parties.
4.2 Service Providers
With trusted third-party service providers who assist us in operating our website and providing services, under strict confidentiality agreements.
4.3 Legal Requirements
When required by law, court order, or to protect our rights, property, or safety, or that of others.
4.4 Business Transfers
In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Technical Measures:
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits and updates
- • Access controls and authentication
Organizational Measures:
- • Employee training on data protection
- • Limited access on a need-to-know basis
- • Regular privacy impact assessments
- • Incident response procedures
6. Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request access to your personal data we hold
Correction
Request correction of inaccurate personal data
Deletion
Request deletion of your personal data
Portability
Request transfer of your data to another service
Objection
Object to processing of your personal data
Restriction
Request restriction of processing
To exercise your rights: Contact us at privacy@cars.na or use our contact form.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Important: This Privacy Policy applies only to Cars.na. Third-party websites and services have their own privacy policies and terms of service.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 18, we will delete such information from our systems promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Namibia. We ensure that such transfers are conducted in accordance with applicable data protection laws and with appropriate safeguards in place.
When we transfer your personal information internationally, we use approved transfer mechanisms such as standard contractual clauses or adequacy decisions.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Address:
Cars.na
123 Independence Avenue
Windhoek Central
Windhoek, Namibia