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Cookie Policy

Learn how we use cookies and similar technologies to enhance your experience on Cars.na

Last updated: January 1, 2024

Cookie Usage at a Glance

Essential Only

We use cookies primarily for essential site functions

Your Control

Manage cookie preferences in your browser settings

Privacy First

No tracking without your explicit consent

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving site functionality.

Similar technologies include web beacons, pixels, and local storage, which serve similar purposes to cookies.

2. Types of Cookies We Use

Essential Cookies (Always Active)

Required for basic website functionality

  • • User authentication and login sessions
  • • Shopping cart and form data retention
  • • Security and fraud prevention
  • • Load balancing and site performance

Functional Cookies

Enhance your experience with personalized features

  • • Language and region preferences
  • • Search filters and sorting preferences
  • • Recently viewed vehicles
  • • Accessibility settings

Analytics Cookies (Optional)

Help us understand how you use our site

  • • Page views and user journey tracking
  • • Popular search terms and filters
  • • Site performance and error monitoring
  • • A/B testing for feature improvements

Marketing Cookies (Optional)

Deliver relevant advertisements and content

  • • Personalized vehicle recommendations
  • • Retargeting for viewed vehicles
  • • Social media integration
  • • Email marketing preferences

3. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Analytics Services

Google Analytics, Hotjar

Social Media

Facebook, Twitter, LinkedIn

Payment Processing

Stripe, PayPal

Customer Support

Intercom, Zendesk

4. Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Desktop Browsers:

  • • Chrome: Settings → Privacy → Cookies
  • • Firefox: Options → Privacy → Cookies
  • • Safari: Preferences → Privacy
  • • Edge: Settings → Privacy → Cookies

Mobile Browsers:

  • • iOS Safari: Settings → Safari → Privacy
  • • Android Chrome: Settings → Site settings
  • • Mobile Firefox: Settings → Privacy

Important Note:

Disabling essential cookies may affect website functionality. Some features may not work properly if you block all cookies.

5. Cookie Consent

When you first visit Cars.na, you'll see a cookie banner asking for your consent to use non-essential cookies. You can:

  • Accept all cookies for the full website experience
  • Reject non-essential cookies (only essential cookies will be used)
  • Customize your preferences by cookie category
  • Change your preferences at any time through browser settings

6. Cookie Data Retention

Session Cookies

Deleted when you close your browser

Persistent Cookies

Stored for specific periods (30 days to 2 years)

Typical Retention Periods:

  • • Authentication cookies: Until logout or 30 days
  • • Preference cookies: 1 year
  • • Analytics cookies: 2 years
  • • Marketing cookies: 30-90 days

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or for legal, operational, or regulatory reasons.

We'll notify you of significant changes by updating the "last modified" date and, where appropriate, provide additional notice through our website or email.

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Address: 123 Independence Avenue, Windhoek, Namibia